Remote Monitoring & Management
- 24/7 Security and Alert Monitoring
- Microsoft Patch management
- Third-party Software Patch Management
- Firewall Management & Configuration
- Anti-Virus /Malware Monitoring & Removal
Help Desk & Remote Support
- 24/7 Help Desk
- Ticket Tracking Portal
- Remote Session Support
- Onsite Support as Needed
Backup & Disaster Recovery
- Onsite / Offsite / Cloud Solutions
- Monitoring and Testing of Backups
- Instant VM Restore (optional)